STANDARD TERMS AND CONDITIONS OF SALE

1. General

Welcome to Goodlato Private Limited (“we,” “our,” “us”). These Terms and Conditions govern your use of our website [www.goodlato.com] (the "Site") and the purchase of our ice cream products. By using our Site and placing an order, you agree to be bound by these Terms.

2. Orders & Payment

2.1. All orders placed through our Site are subject to acceptance and availability.

2.2. Prices are listed in Singapore Dollars (SGD) and include applicable taxes.

2.3. We accept payments via [credit/debit cards, PayNow, Bank Transfer, etc.]. Full payment must be made at the time of ordering.

2.4. We reserve the right to cancel any order if payment is not received or if fraudulent activity is suspected.

3. Delivery & Shipping

3.1. We deliver to locations within Singapore only. Delivery fees apply as stated on our Site.

3.2. Delivery can be scheduled on a specific day (within 1-4 days) after you've placed the order with at least 1 day lead time.

3.3. In the event of failed delivery due to the buyer not being home, being uncontactable, or providing a wrong address, you may opt to pick up your order or arrange for a redelivery at $18 per location.

3.4. In the event of extreme weather conditions or public holidays, deliveries may be delayed. Customers will be notified in advance regarding any changes to their delivery schedule.

4. Cancellations & Refunds

4.1. Cancellation is only allowed within 24 hours of order confirmation, and a full refund will be given. No cancellations or refunds will be allowed after 24 hours of order confirmation.

5. Returns & Exchanges

5.1. Due to safety and hygiene reasons, no return or exchange of items is allowed once your order has been dispatched.

6. Product Information & Allergies

6.1. We strive to provide accurate descriptions of our products, but slight variations may occur.

6.2. Customers are responsible for checking ingredient lists and allergen information before purchasing. We are not liable for allergic reactions.

7. Promotions & Discounts

7.1. Promotional offers and discounts are subject to specific terms and conditions as stated in the promotion details.

7.2. We reserve the right to modify or terminate promotions without prior notice.

8. Liability & Disclaimer

8.1. We are not responsible for any indirect, incidental, or consequential damages resulting from the use of our products.

8.2. All images and content on our Site are for illustrative purposes only. Actual product appearance may vary.

9. Privacy & Data Protection

9.1. Customer information is collected and used in accordance with our Privacy Policy.

9.2. We do not sell or share customer data with third parties without consent.

10. Governing Law

These Terms and Conditions are governed by the laws of Singapore. Any disputes shall be resolved in the courts of Singapore.

11. Amendments to Terms & Conditions

Goodlato reserves the right to amend these Terms & Conditions without prior notice.